Globalprotect For Mac



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Topics Map > Networks & Connectivity > WiscVPN

This document describes how to download and install the WiscVPN GlobalProtect VPN client on a Mac computer. GlobalProtect supports Mac 32/64 bit Operating Systems.

Note: The newest client (5.1) is not compatible with OS X 10.10 or earlier. Please see Where Can I Download and Install the GlobalProtect App? for more information.

Open GlobalProtect and click on the Troubleshooting tab. An option to collect logs will create a support file that can be used for analysis. Linux Using the terminal window and in globalprotect mode, run the collect-log command to create the support file.

Download the Client

Installing the GlobalProtect Client (Mac)

How to use and configure GlobalProtect (Mac) Client Download and Install. Users on a WesternU computer can find the software in the Self Service Application The application can found in the Applications list in finder, or a Spotlight search; Find and select the GlobalProtect Client, and click 'Install'. Connect to the GlobalProtect VPN for Mac. NOTE: GlobalProtect for Mac supports macOS 10.11 or higher. To connect to the GlobalProtect VPN for Mac, do the following: Open the GlobalProtect VPN client on your machine, enter the Portal Address as utdvpn.utdallas.edu, and click Connect. GlobalProtect will take a few seconds to reach the connection.

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  1. Open the downloaded file. Proceed through the installation process, you will need to click continue, then continue, then install.
  2. Some users will be prompted with a message saying 'System Extension Blocked.' In this case, select Open Security Preferences then select Allow in the following window.
  3. If you are prompted for your password, type it in. It will look like the image below once you have typed in your password. Then select install software.


Follow these instructions to set up your VPN connection Mac basedcomputer. Download the GlobalProtect software for Mac from the following website. Download and Install GlobalProtect for Mac OS Step 1: Log in to the GlobalProtect portal. Launch a web browser and go to the following URL: Step 2: On the portal login page, enter your AState Username and Password and then click LOG IN Step 3: Download the app. Click 'Download Mac 32/64 bit GlobalProtect agent'.

For information on connecting to the client, or what portal to use, please see WiscVPN - Connecting with the GlobalProtect (PaloAlto) Client.

See Also:


Keywords:vpn global protect palo alto cisco portal install downloadSuggest keywordsDoc ID:73116
Owner:Help Desk KB Team .Group:DoIT Help Desk
Created:2017-05-04 16:16 CDTUpdated:2020-09-23 14:00 CDT
Sites:DoIT Help Desk, DoIT Tech Store
Feedback:87131CommentSuggest a new document
  1. Download the GlobalProtect Installer for macOS.
  2. Open the GlobalProtect.pkg file and run the GlobalProtect Installer.
    1. Click the Apple menu and select System Preferences.
    2. Click Security & Privacy and open the General Tab.
    3. Click 'Open Anyway' to allow the app to install.
  3. On the Installation Type screen, check the GlobalProtect checkbox and click Continue. Follow the prompts to complete the installation.
  4. The GlobalProtect app will pop up and ask for a portal address. Enter:
    go.secure.uark.edu
  5. Click Connect. Enter your UARK username and password. Click Sign In.

Once connected, the globe icon in your status panel will switch to blue.

Mac

Gateways

Most campus users will automatically connect using the General Access gateway and do not need to change any settings.

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If you are part of a team with special access, you will automatically be logged into the appropriate gateway. To switch between gateways:

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  1. Click the blue globe icon in the status panel.
  2. Select another gateway from the drop-down menu. You will be disconnected from the previous gateway.

Globalprotect Agent For Mac

Globalprotect

If you do not have appropriate access to a selected gateway, the app will disconnect.

Having trouble? Create a ticket.